Thank you for shopping at Suddy Nora.

Delivery

Whilst we make every effort to dispatch orders within 2 days of your order, if for any reason there is a delay we will notify you.

All orders are dispatched using Royal Mail, at the checkout you are able to choose between Royal Mail Second or First Class.

Returns

30 Day Money Back Guarantee
Every product is thoroughly checked before leaving our premises, if for any reason you should wish to return your product, then it must be returned in pristine and an undamaged condition, including the packaging.  Please obtain proof of postage or signature required before returning any product.

Faulty Goods
We endeavour to ensure all of our products are in perfect condition, if for any reason you find a fault, then please return it to us for a full refund once the fault has been verified.  Proof of postage or a signature required is the recommended way of returning the goods to us.

Returns Address
Suddy Nora, 1 Morgans Cottages,  Egloskerry, Launceston, Cornwall, PL15 8SG

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your item is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions on how to return your item to us, please contact us.